R: Take Responsibility for what you say and feel without blaming.
E: Use Empathetic listening.
S: Be Sensitive to differences in communication styles.
P: Ponder what you hear and feel before you speak.
E: Examine your own assumptions and perceptions.
C: Keep Confidentiality.
T: Trust ambiguity because we are not here to debate who is right or wrong.
(*Source: Kaleidoscope Institute)
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